Privacy Policy

Last updated: 01/26/2026

Kefir Nature & Health Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website hosted on Squarespace (the “Site”) or purchase our products.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you visit our Site, make a purchase, subscribe to our communications, or contact us, we may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by third-party providers)

Note: Kefir Nature & Health Inc. does not store or process payment card details directly. Payments are handled by secure third-party processors integrated with Squarespace.

Automatically Collected Information

We automatically collect certain information through Squarespace and analytics tools, including:

  • IP address

  • Browser type and device information

  • Pages viewed and interaction data

  • Referring URLs

This data helps us understand site usage and improve performance.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Communicate regarding orders, inquiries, or customer service

  • Send promotional emails or SMS (with your consent)

  • Improve our website, marketing, and product offerings

  • Detect fraud and maintain platform security

  • Comply with legal and regulatory obligations

3. Squarespace & Third-Party Services

Our website is hosted on Squarespace, which provides us with the e-commerce platform that allows us to sell our products. Your data may be stored through Squarespace’s data storage, databases, and applications. Squarespace stores data on secure servers protected by firewalls.

We may also share information with trusted third parties including:

  • Payment processors

  • Shipping and fulfillment partners

  • Email and SMS marketing platforms

  • Analytics and advertising partners (e.g., Google Analytics, Meta, TikTok)

These third parties only receive the information necessary to perform their services and are required to safeguard your data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Analyze traffic and site performance

  • Support marketing and advertising efforts

Squarespace automatically places certain cookies. You may control cookies through your browser settings.

5. Advertising & Analytics

We may use third-party advertising and analytics tools such as:

  • Google Analytics

  • Meta (Facebook/Instagram)

  • TikTok

These services may use cookies or similar technologies to collect information about your interactions with our Site in accordance with their own privacy policies.

6. CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of personal information

  • Opt out of the sale of personal information

Kefir Nature & Health Inc. does not sell personal information.

To exercise your CCPA rights, you may contact us as outlined below. We will verify your request before responding.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Company Name: Kefir Nature & Health Inc.
Email: info@shopfalu.com
Website: www.shopfalu.com